Returns & Exchanges

At Dorothy, we want your home to feel perfect, which is why we offer a 30-day return window for all furniture and decor items in their original condition. If a piece doesn't fit your space quite right, we are here to help you find a better match or provide a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

• 2.
  Pack with Care

  Place the items back in their original packaging with all protective materials to ensure they arrive at our warehouse safely.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.